Brand Associate

Posted Thu, Jul 9  |  Gap Factory

About the Role

We’re searching for Brand Associates to join our team – no experience needed – friendly and eager to learn is what we are looking for! As a Brand Associate, you’re an important part of our team and take pride in the brand to deliver a great shopping experience for our customers. You will support your team to drive results, deliver best-in-class service and educate customers on our loyalty programs. You enjoy a fast-paced environment and have a customer-first mindset.

More than the clothes we create, we are defined by our people. As we re-open stores, our priority is to welcome back furloughed employees and offer them shifts first. However, during this time of uncertainty, personal situations often change, so in the event our furloughed employees aren’t able to return to work, we are opening hiring to the public. If you’re a furloughed employee and haven’t heard from us, are in the market for this job and would like the opportunity to be placed back on the schedule, please contact your manager.

What You'll Do

  • Consistently treat all customers and employees with respect and contribute to a positive work environment.
  • Support sales floor, fitting room, cash wrap, back of house, as required.
  • Handle all customer interactions and potential issues returns courteously and professionally.

About Gap

Gap has always been about optimistic American style. Starting with our very first store on Ocean Avenue in San Francisco, opened almost 50 years ago by Doris and Don Fisher. The thread that’s run through those five decades is the phenomenal people that make up our brand – our employees and our customers. People who are rooted in the legacy that makes Gap what it is, but who are also focused on the future. People who want to leave the world better than they found it.

We’ve built our brand on staying true to our roots while always being out in front of what’s next. If you want to be part of an iconic American brand, and help lead the way for where we’re headed, we’d love to have you join us.

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Get Directions > Illustrated site plan of Arsenal Yards

Parking & directions

Arsenal Yards is approximately a 10-minute drive from Harvard Square and approximately a 15-minute drive from Copley Square. Other areas will find it easily accessible from the Mass Pike or Fresh Pond Parkway, among many routes available to Watertown’s East End. Once on site, ample free parking is available. Traveling via public transportation? MBTA bus route 70 stops right on site and can be picked up at the Central Square Red Line T stop.