Merchandise Associate

Posted Mon, Jun 15  |  Marshalls

Job Summary:

Keyword: 160441

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Explore career opportunities at Marshalls, where we strive to provide opportunities for growth, recognition and work-life balance. Marshalls delivers customers great value on ever-changing selections of brand name and designer fashion at prices generally 20%-60% below department and specialty store regular prices on comparable merchandise, every day. With over 1,000 stores nationwide, it’s a great time to join the Marshalls team.

Responsible for delivering a highly satisfied customer experience demonstrated by engaging and interacting with all customers, embodying customer experience principals and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business.

Responsibilities:

  • Role models established customer experience practices with internal and external customers
  • Supports and embodies a positive store culture through honesty, integrity, and respect
  • Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
  • Promotes credit and loyalty programs during customer interactions
  • Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
  • Accurately processes and prepares merchandise for the sales floor following company procedures and standards
  • Initiates and participates in store recovery as needed throughout the day
  • Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
  • Provides and accepts ongoing recognition and constructive feedback
  • Adheres to all labor laws, policies, and procedures
  • Supports and participates in store shrink reduction goals and programs
  • Participates in safety awareness and maintenance of a risk-free environment
  • Performs other duties as assigned
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Get Directions > Illustrated site plan of Arsenal Yards

Parking & directions

Arsenal Yards is approximately a 10-minute drive from Harvard Square and approximately a 15-minute drive from Copley Square. Other areas will find it easily accessible from the Mass Pike or Fresh Pond Parkway, among many routes available to Watertown’s East End. Once on site, ample free parking is available. Traveling via public transportation? MBTA bus route 70 stops right on site and can be picked up at the Central Square Red Line T stop.