Wellness Representative

Posted Thu, Jan 26  |  Restore Hyper Wellness

Are you passionate about helping people live healthier lives so they can do more of the things they love? If so, you’re amazing! That’s what we’re all about at Restore, which means we’re always seeking team members who share this passion. Our Hyper Wellness Representatives are the face of each Restore location and play an integral role in delivering a high-quality customer experience.

Key Roles of a Restore Hyper Wellness Representative

  • Greeting clients and assisting them with Restore’s wellness services
  • Helping clients over the phone, returning important voicemails, and facilitating the booking, scheduling, rescheduling, and cancellation process
  • Onboarding new clients - this involves completing medical waivers and creating profiles in our point-of-sale system
  • Conducting tours and selling service packages and memberships
  • Educating clients on Restore services, including medical benefits, precautions, and at-home care
  • Performing opening and closing procedures
  • Maintain a safe, clean and secure environment for all guests and employees.
  • Serve as an expert on Restore products and services
  • Lead on the floor and embody Restore’s core values
  • Assist the management team with store marketing and community outreach
  • Assist the management team with the onboarding of new Hyper Wellness Representatives, including on the job training and shadowing
  • Assist the management team with organizing and conducting in store and offsite events
  • Assist the management team with social media outreach and management
  • Represent the brand by embodying Restore’s core values and acting in alignment with the mission and vision of Restore Hyper Wellness and the Hyper Wellness® lifestyle
  • Create a fun and engaging store culture by ensuring every team member is involved, valued and recognized for their contributions

Qualities You Need to Succeed as a Restore Lead Hyper Wellness Representative

  • You’re passionate about health and wellness
  • You have at least one year of customer service experience in a retail environment. Hot tip - While Restore is technically a retail operation, we don’t have a retail vibe
  • Working weekends doesn’t bum you out
  • Communication and collaboration are some of your strong suits
  • You either hold or are working toward a degree in kinesiology, exercise science, personal training, or a related field

Benefits of Joining Restore

  • A competitive salary
  • Complimentary and discounted access to Restore’s innovative wellness services
  • Vacation time
  • Sick Time
  • Medical, Dental & vision insurance
  • Flexible fitness reimbursement
  • The knowledge that you’re making a positive impact on people’s lives every day
  • Discounted services

Now, a Little About Us

Restore Hyper Wellness is the leading retail provider of alternative health and wellness modalities in the United States. Our goal is to make Hyper Wellness® widely accessible, affordable, and fun. This means helping people from all walks of life feel better and perform at a higher level so they can do more of what they love in life. Inc. 5000 ranked Restore as the #113 Fastest Growing Company in America, the #17 Fastest Growing Company in Texas, and the #1 Hottest Franchise in America.

Learn More + Apply Today!

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Parking & directions

Arsenal Yards is approximately a 10-minute drive from Harvard Square and approximately a 15-minute drive from Copley Square. Other areas will find it easily accessible from the Mass Pike or Fresh Pond Parkway, among many routes available to Watertown’s East End. Once on site, ample free parking is available. Traveling via public transportation? MBTA bus route 70 stops right on site and can be picked up at the Central Square Red Line T stop.