Executive Housekeeper

Posted Mon, Nov 2  |  Hampton Inn & Suites by Hilton

Executive Housekeeper

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Responsible for hiring, training and managing the performance of housekeeping staff and supervisors.
  • Plans, organizes, and assigns the cleaning of all guest rooms and public areas.
  • Monitors guest service scores via reports and guest comments for cleanliness, addresses any issues immediately and implements programs that meet or exceed brand benchmarks, in conjunction with General Manager.
  • Maintain accountability for all supervisors and room inspectors.
  • Ensures that all housekeeping team members have been thoroughly trained and are consistently following service standards and procedures.
  • Provide current and prospective team members with information about company policies and job duties.
  • Develops and executes incentives and programs that promote positive team members relations.
  • Develops weekly staff work schedules within budgeted labor guidelines to ensure maximum productivity and revenue while maintaining service standards and quality.
  • Conducts and maintains inventory of all linens, in-room amenities and cleaning supplies and place inventory orders when required.
  • Works closely with maintenance department to ensure that maintenance and repairs involving guest rooms and public areas are completed timely.
  • Ability to interpret and perform intermediate computer functions.
  • Performs any other duties as requested by General Manager.

EDUCATION/EXPERIENCE

  • Significant relevant related experience and/or training; or equivalent combination of education and experience.

What to Expect

  • Be part of a cohesive team with opportunities to build a successful career.
  • Have the opportunity to engage in diverse and challenging work.
  • Derive a sense of pride in work well done.
  • Be recognized for excellence.

 

Equal access to programs, service, and employment is available to all persons. We are an Equal Opportunity Employer and do not discriminate in hiring or employment on the basis of race, color, creed, religion, sex, sexual orientation, national origin, citizenship status, ancestry, age, marital or veteran status, physical or mental disability, arrest record, genetic information or any other characteristic protected by applicable federal, state and local laws. We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete this form or to participate in an interview, please let us know.

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Get Directions > Illustrated site plan of Arsenal Yards

Parking & directions

Arsenal Yards is approximately a 10-minute drive from Harvard Square and approximately a 15-minute drive from Copley Square. Other areas will find it easily accessible from the Mass Pike or Fresh Pond Parkway, among many routes available to Watertown’s East End. Once on site, ample free parking is available. Traveling via public transportation? MBTA bus route 70 stops right on site and can be picked up at the Central Square Red Line T stop.